WEBSITE HOSTING & MONITORING
Building a web application is just one step in your digital journey. You also need a reliable and secure foundation to host your websites and all related attachments, databases, and emails. That's where our comprehensive website hosting and monitoring services come into play.
We offer a wide range of hosting products to match the specific needs of your web application, from basic shared hosting plans for small-scale projects to robust dedicated servers for high-traffic applications. The ideal hosting solution for your web application depends on factors such as the application's size, complexity, expected traffic, and of course, your budget.
Our hosting servers reside in a cutting-edge, secure data center located in Montreal. This facility boasts stringent access controls. Only authorized personnel can enter; each entry requires a key card and biometric confirmation. This ensures your data remains protected at all times.
We would like to emphasise that we own and maintain all physical servers, firewalls, and hard drives, eliminating any potential security risks associated with rented or shared equipment.
We don't just provide the server space; we also take care of setting up and managing your web hosting account. Our team handles server maintenance, security updates, and backups, ensuring your web application stays up and running. We are a phone call away to answer your technical questions and troubleshoot any hosting-related issues.
Our Web Hosting Solutions
Shared Hosting
- Shared hosting is an economical hosting option perfect for new web applications or sites with low traffic.
- Your website shares server resources with other Malopan clients only, making it a more cost-effective option for your business.
- Your website is hosted on Malopan's Windows IIS servers or cPanel Linux.
Virtual Private Server (VPS) Hosting / Private Virtual Machines (VM)
- VPS hosting provides a step up in performance and security.
- Your web application gets a dedicated VM (Virtual Machine) within a Malopan server, offering more control and scalability than shared hosting.
- Your VM is hosted on Malopan's Windows IIS servers.
Dedicated Servers
- Dedicated servers offer maximum control and performance for your web application.
- An entire physical server is dedicated to your business, allowing full access to all resources on the machine.
- This type of hosting is ideal for ecommerce and high-traffic applications or those with specific security requirements.
- A dedicated server can be partitioned into multiple Virtual Machines (VM).
Our Web Hosting Add-on Services
AI-Powered Monitoring
We work with an industry-leading partner to provide state-of-the-art, secure monitoring services for your web or mobile application and other crucial online systems. This all-in-one monitoring solution runs 24/7/365 to ensure we keep your up-time between 98.5% and 99.99%.
Our monitoring add-on service includes:
- Website monitoring
- Server monitoring
- Network monitoring
- Application performance
- Log management
PRIVACY & CONSENT MANAGEMENT
Malopan recently introduced a new service to help clients navigate and comply with the requirements of Quebec's Law 25. As you may have heard or read about it, Law 25 will come into full effect in September 2024.
What is Law 25?
Law 25 is also known as An Act to Modernize Legislative Provisions regarding the protection of personal information. This new law significantly strengthens data privacy protections for Quebec residents. The law introduces new obligations for businesses that collect, use, or disclose personal information. You must:
- Implement stricter data security measures.
- Conduct privacy impact assessments (PIAs) for certain activities.
- Obtain informed consent for the collection and use of personal information.
- Fulfill individual access and deletion requests.
Our Law 25 Compliance Services
We understand that complying with Law 25 can be complex. Our services listed below can help your business achieve comprehensive compliance with this new Quebec law for companies and public organizations. You can select one or more services depending upon what your business is missing to be fully compliant with the law.
Consent Management
- We implement consent management processes for your website so that your business can obtain the necessary consent from individuals to process their personal data once they have visited your website.
- We collect and archive compliance data for your website.
Policy Development
- We create a Privacy Policy page to let website visitors know how their data is used.
- We create a Terms and Conditions page for ecommerce websites to let visitors know how their data is used and protected.
- We make sure both of these pages are easily accessible on your website.
Compliance Analytics and Reporting
- We provide continuous support and monitoring to make sure your business remains Law 25 compliant at all times.
- We provide monthly or quarterly Compliance Analytics and Reporting data (add-on service) for your website.
- We provide Consent Proofs in the case of any dispute between your organisation and one of your website visitors.
Appointing a Data Protection Officer
- You are required to appoint an individual from your organization to be in charge of data protection for your website. We list the full name and contact details of this individual on your Privacy Policy and Contact Us pages.
- You also have the option to delegate this function to any person outside your organization. You can select Malopan Communications (add-on service) to act as your appointed Data Protection Officer.
SSL CERTIFICATES
Secure Sockets Layer (SSL) certificates are digital certificates that verify your website's identity and establish a secure connection between Malopan's web servers and any web browser.
In simple terms, an SSL certificate is like a digital ID card for your website. It verifies that the website owner is your organization, not a fake entity trying to steal information. An SSL certificate creates a secure tunnel that encrypts the data between the visitor's computer and the website server.
Key Benefits of SSL Certificates
Data Encryption
- SSL certificates use cryptographic algorithms to encrypt data transmitted between your website and the visitor's device or web browser.
- They prevent unauthorized access to sensitive information such as credit card numbers, login credentials, and personal details.
Website Authentication
- SSL certificates ensure that visitors are interacting with a legitimate and trustworthy site.
- They help prevent phishing attacks where malicious actors impersonate legitimate websites to trick users into sharing personal information.
Enhanced User Trust
- Websites with SSL certificates display a padlock icon in the address bar, indicating a secure connection.
- This visual cue can instill confidence in website visitors, increasing user trust and engagement.
Search Engine Ranking Boost
- Search engines like Google consider an SSL certificate as a ranking factor.
- Websites with HTTPS (Hypertext Transfer Protocol Secure) connections, enabled by SSL certificates, get a slight advantage in search engine rankings.
Compliance with Regulations
- Many industries, such as finance and healthcare, have strict regulations regarding data security.
- SSL certificates can help businesses comply with these requirements by ensuring that sensitive information is transmitted securely.
- Case in point – Law 25 in Quebec requires website owners to install a valid SSL certificate.
Our SSL Certificate Services
Malopan's comprehensive SSL certificate management services are designed to give you piece of mind and ensure your online operations run smoothly with uninterrupted service.
- We work with industry-leading partners to acquire and manage new SSL certificates as needed.
- We will install, configure, and test your SSL certificate.
- We monitor the validity of your SSL certificate 24/7/365.
- We make sure you never miss a certificate renewal deadline.